Your order may be canceled or marked as potentially fraudulent due to the following reasons:

  • You were using Proxy or VPN services, while placing your order.

  • You have entered incorrect information when registering your account or during the checkout process. The most common mistakes are providing a wrong phone number, incorrect country, IP location mismatch.

Note: If you are unable to complete your order, please contact Support department by submitting a ticket at your Terminal.

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