In order to cancel Cloud Server service, follow these steps:

STEP 1. Log in to Terminal and navigate to the particular server you would like to terminate.


STEP 2. Once you enter the service detail page, click on the name of the server. It will direct you to the server's overview window.


STEP 3. From here you will be able to find various information about the status of the server and other necessary data. In order to cancel your Cloud service, press the "Terminate" button on the upper right side of the page.


STEP 4. On the following page, you will be prompted to type your reason for cancelation. After doing so, press the "Submit" button. You will still be able to use your server until the end of your billing period if you choose the "End of Billing Period" option.


If you don't have other servers in the same location, you can terminate the Heficed IP Transit Service.

Have any further questions? Feel free to create a Ticket or contact us directly at support@heficed.com!

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