In 2021 Q2, IP Address Market is becoming a unique product in its own right. You will be able to manage IP resources with a dedicated IPXO platform that will make your life a lot easier.

This FAQ guide will help you prepare for the smooth transition from Heficed to the IPXO marketplace. It will answer the most common questions related to the changes that will occur at the Heficed IP Address Market when IPXO goes live.

General Questions

How will I log into the IPXO platform for the first time?

You will be able to login with your Heficed login. Once you do so, you will need to specify your country and verify your mobile number. You can access your resources via www.ipxo.com or through the Heficed Terminal.

Do I need to transfer my IP resources from Heficed to IPXO?

No, we will move your resources automatically to the new IPXO platform. Read more about IPXO at https://www.ipxo.com.

Will it be possible to add IP addresses to IP Address Market on the Heficed Terminal?

No, you will only be able to monetize IP resources using IPXO Address Market.

Will it be possible to lease IP addresses at Heficed IP Address Market and assign them to Heficed cloud or bare-metal servers?

Yes, most IP addresses at IPXO will be available to lease at Heficed IP Address Market and be assigned on cloud and bare-metal servers.

Will it be possible to lease IP addresses at Heficed IP Address Market and assign them to any service provider?

No, you will still be able to access the IP address Market at Heficed and lease IP addresses from there. However, it won’t be possible to take away IPs and assign them to any service provider. You will be able to assign IPs only on Heficed cloud or bare-metal servers.

Will it be possible to lease IP addresses at IPXO and assign them to Heficed cloud or bare-metal servers?

No. However, this will be possible in later versions of IPXO, and you will be able to assign IPs on Heficed and later to other infrastructure providers.

I am using infrastructure on Heficed, and I am also monetizing and/or leasing IP addresses, can I keep a unified billing setup in one platform?

No. Since you will have separate profiles for IPXO and Heficed, each platform will use its own billing system.

Read ahead and learn what will happen with your services on Heficed Terminal after the IPXO is launched. We will look into specific scenarios based on the different products you might be using at the moment.

1. I am only leasing IPs. What will happen?

Will I be able to access my IP resources at Heficed after the IPXO launch?

a) You are leasing IP addresses on an external infrastructure provider.

No, you won’t be able to access your resources at the Heficed Terminal. We will move all your resources to IPXO, where you will be able to continue managing your IP addresses.

b) You’re leasing IP addresses and using them on Heficed infrastructure or haven’t assigned them to any infrastructure yet.

Yes, you will be able to continue managing your IP resources at the Heficed Terminal as you did before.

Will it be possible to lease IP addresses at Heficed IP Address Market and assign them to Heficed cloud or bare-metal servers?

Yes, most IP addresses at IPXO will be available for leasing at the Heficed IP Address Market and for assignment to the cloud or bare-metal servers.

Will it be possible to lease IP addresses at IPXO and assign them to Heficed cloud or bare-metal servers?

No, not at the moment. Nevertheless, this will be possible in later versions of IPXO.

2. I am only monetizing IP addresses. What will happen?

Will I be able to access my IP resources at Heficed after the IPXO launch?

No, you won’t be able to access your resources at the Heficed Terminal. We will move all your resources to IPXO, where you can continue managing them.

I am monetizing IP addresses at Heficed IP Address Market. What will happen to my previous payout history?

Your entire payout history will remain at Heficed, where you will always have access to. All upcoming payouts will be paid using IPXO, and the forthcoming payout history will continue to be recorded there.

What will happen with my payouts during/after the launch of IPXO?

During the month of the IPXO launch, you will receive two payouts, one from Heficed and one from IPXO, for leases after the launch day.

3. I am just buying cloud/bare-metal servers. What will happen?

Will I be able to access my IP resources at Heficed after the IPXO launch?

Yes, no changes here. You can continue using cloud/bare-metal servers with the Heficed Terminal.

4. I am using all your services: cloud/bare-metal servers, leasing IPs, and monetizing IPs. What will happen?

Will I be able to access my IP resources at Heficed after the IPXO launch?

a) You have leased IPs and are using them with other infrastructure providers.

We will create a new account for you at IPXO. You will be able to continue managing your IP resources at the new and improved IPXO platform.

b) You are leasing subnets from IP Address Market and using them on Heficed infrastructure.

You will not experience any changes, and you will be able to continue using the platform as you have up until now.

c) You are using the IP Address Market to monetize your IP Addresses.

We will create a new account and migrate your assets to IPXO.

d) You are using cloud servers and/or bare-metal servers at the Heficed Terminal.

IP Address Market transition to IPXO will have no impact on your Heficed cloud servers or bare-metal servers.

5. I have purchased IPs at IP Address Market but haven’t assigned them yet. What will happen?

Will I be able to access my IP resources at Heficed after the IPXO launch?

Yes. You will be able to access your IP resources at the Heficed IP Address Market. However, if you will decide to assign IPs to other infrastructure providers than Heficed cloud or bare-metal servers, you won’t be able to do so after the launch of IPXO. In this case, you will need to terminate your IP addresses - request a refund, and lease the same or different amount of IP addresses at the IPXO platform.

If you have any other questions, feel free to contact us on our Slack community or drop us a message at support@heficed.com any time.

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