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14 articles in this collection
Written by
Vytautas Kitovas
and
Povilas Gudaitis
How to manage authorized payments?
Automatically payments for generated invoices
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Written by
Povilas Gudaitis
Updated over a week ago
Billing cycle options when ordering Kronos Cloud
What are billing cycle options when you order Kronos Cloud services
Written by
Vytautas Kitovas
Updated over a week ago
Payment Reversal / Dispute / Chargeback
Payment retrieval retrieval form for disputes, claims, chargebacks
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Written by
Povilas Gudaitis
Updated over a week ago
How to request for a refund?
A short guide on how to request for a refund
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Written by
Povilas Gudaitis
Updated over a week ago
How to add funds to my credit balance?
Add money to your account credit balance
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Written by
Povilas Gudaitis
Updated over a week ago
Can I request for a refund?
Cases when you can request a refund
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Written by
Povilas Gudaitis
Updated over a week ago
How to pay for a generated invoice from my credit balance?
Automatically payments from your credit balance
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Written by
Povilas Gudaitis
Updated over a week ago
How to change my payment method?
Steps needed to change your active payment method
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Written by
Povilas Gudaitis
Updated over a week ago
Why my payment was rejected?
This article shows reasons why payment was rejected
Written by
Vytautas Kitovas
Updated over a week ago
Will my unpaid invoices be paid automatically from my credit balance?
Automatically payment method from the credit balance
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Written by
Povilas Gudaitis
Updated over a week ago
How to activate terminated service?
My Heficed services were terminated. How i can make them active again?
Written by
Vytautas Kitovas
Updated over a week ago
How to change the billing cycle for my service?
Explanation on how to change billing cycle on Heficed services
Written by
Vytautas Kitovas
Updated over a week ago
My order was cancelled. What should I do?
Why my order was cancelled? What step I should do from now on?
Written by
Vytautas Kitovas
Updated over a week ago
How do I activate my pending order?
Pending status on Heficed services
Written by
Vytautas Kitovas
Updated over a week ago